By submitting personal information via the web checkout, visitors to KX TICKETS LTD expressly consent to the use of such information as described in this policy.
The information we collect
We will be able to collect and store information, including the following; name, address, telephone number, e-mail address, subscription requests, post code. Where purchases are made via our web site, we will also store details of the products purchased by customers.
We may also add information to your details which we have obtained from other companies or sources. For example, we may cross check the accuracy of the information we hold with other databases, or we may add demographic information. Much of this data is created using publicly available sources such as the edited electoral register or the Postal Address File, or is derived from market research such as consumer panel surveys.
The People who have access to this information
How we use this information
We will use the information to deal with your requests and orders, for customer service purposes, or for our own marketing. We may also share the information with third parties for their marketing purposes, subject to any preferences that you express. We and our nominated marketing agents will use the information we collect to track and monitor the usage of our ticketing web site, the response to advertisements carried on our sites, and to help us understand the patterns of site visitors. This will help us operate the sites more effectively and assist us in business processes such as accounting, marketing and record keeping.
When you first register you can decide whether your contact information may be used by us and selected third parties for direct marketing purposes. Depending on your selection, KX TICKETS LTD, our associated companies and/or other third parties may contact you by e-mail or post, telephone or SMS with information or offers regarding their goods and services such as discounts, exclusive offers or special event information.
If you opt-in, KX TICKETS LTD will send you Emails with information about upcoming shows and events. If you purchase a ticket for an event and provide an email address, you will receive e-mail updates about the event you are attending, promotions and other useful information about your visit with us. You may also receive an email from us after the event asking you about your experience. You will be given an opportunity to unsubscribe in every marketing e-mail we send you.
Cyber security and compliance
We are strongly committed to protecting the privacy of your personal data as well as to complying with the Data Protection Act 1998 as well as complying with General Data Protection Regulations. We use appropriate standards of technology and operational security to protect personal information, including a Secure Server, network firewall connection and Secure Socket Layer (SSL) protocol to encrypt your credit or debit card details as they are transmitted over the Internet. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.
No data transmission over the internet can be guaranteed to be totally secure. We will use all reasonable efforts to safeguard the confidentiality of your personal information, and we shall have any liability for disclosure of data due to errors in transmission or fraudulent or other illegal acts of a third party, such as ‘hacking’. Any transmission of personal information on or through the use of our sites is at your own risk.
Accessing your own personal information
You may contact us to request access to the personal information we collect and maintain in our database.You can also access and amend your own personal information by logging in to your account at www.kxtickets.com
Removing your own personal information
There is an unsubscribe option on all the e-mails which are sent out to users. Once a user has unsubscribed they will no longer receive e-mail marketing communications from KX TICKETS LTD, although the personal information will continue to be stored for marketing analysis and accounting purposes. If you are an existing client, any personal information which we hold will be destroyed if we have no legitimate reason to keep this. Information may be kept for a reasonable period for purposes such as accounting, marketing analysis and record keeping.
Future changes to this policy